Shipping Policy

Placing Orders
Orders for all products displayed on our website can be placed directly by adding the selected product to the cart of the online store. If a product is out of stock, it will be notified on the website and preorders can be done accordingly.

Payment Method
As a payment method, we accept FPS transfers and credit cards Visa, MasterCard, and AMEX.

Delivery
As soon as the payment of your order is confirmed you will be notified by email and the order will be prepared for delivery which takes around 1-2 working days. The delivery will be executed by SF Express to either a home address or an official SF pick-up location in Hong Kong. The cost of the delivery is 30 HKD. At the moment we only offer delivery within Hong Kong. If you would like to order our product from an address outside of Hong Kong, please contact us at spiranatira@gmail.com

Returns
We do not accept cancellations of confirmed orders nor returns and exchanges. In the unlikely event that you should receive our products in a damaged or defective condition, please send us immediately an email to spiranatira@gmail.com.